How does ServarusRM assist with HUD Risk Management Program Requirements?

HUD continues to be one of the primary lenders for nursing home operators to improve and enhance their properties. However, in order to obtain a firm commitment for a HUD Loan under Section 232, an operator must be able to demonstrate that an active risk management program is in place which includes a real-time incident tracking tool that notifies senior management of potential liability exposure.

ServarusRM offers a tool known as ERMA, a web-based software program that captures incidents and sends email notifications of potentially serious occurrences to key personnel for follow-up. Along with incident tracking, ERMA also offers tracking in the following areas:

• Medication Errors
• Grievances
• Unplanned Hospital Discharges
• State/Federal Surveys

ServarusRM can provide a one day on-site risk management assessment that will include a review of the following areas:

• Operational processes
• Incident tracking system
• Emergency preparedness plan
• Quality assurance program
• A tour of the facility for potential liability exposures

Within thirty (30) days of the on-site assessment, a written report of findings will be provided to each facility, including recommendations to enhance risk management practices along with specific suggestions for how to implement these improvements. The purpose of this risk assessment is to assist the facilities with the identification and reduction of potential professional and general liability exposures, and reducing deficiencies.

Increasingly, 3rd​ party risk management is being required for HUD commitments under Section 232/Lean.

ServarusRM has the experience to conduct on-site risk assessments for your HUD commitment and the tools to fulfill the needed requirements.